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Licensed (P&C) Customer Service Representative

Remote

What we are looking for?

We are seeking a qualified professional to join our awesome team for the role of Licensed (P&C) Customer Service Representative

If you are creative, love helping people and enjoy being part of a dynamic environment in an emerging industry, VOOM is the place for you. You will have an opportunity to expand your Property and Casualty Insurance License.

The ideal candidate

  • Provide a memorable customer experience by interacting with VOOM Insurance potential/existing clients
  • Engage in proactive policy retention strategies
  • Quote and preparation of insurance proposals
  • Maintain and improve an internal knowledge base and workflows
  • Work closely with the R&D and Product teams to solve clients’ issues and share customers’ insights
  • Willing to work remotely\from home
  • Handle change of policy calls including, but not limited to, adding pilots/drivers, reinstating policies, and changing/updating existing policies (e.g., discounts, name on policy, state of residency, etc.), issuing policies for replacement hull/vehicles, and suspending existing policies
  • Have a sales proactive approach - Reach out to potential clients who showed interest by phone/email, close quotes, and bind.

Requirements

  • +3 years of experience in selling Property and Casualty insurance
  • Availability for 4-5 shifts a week
  • Great communication skills, loves working with people of all kinds
  • Technology-oriented with analytical thinking and problem-solving skills
  • Native English speaker
  • Team player
  • Sales approach oriented


Please send your CV to careers@voominsurance.com
Apply Here